Terms & Conditions

  southside guest house edinburgh: terms & conditions

  • Cancellations: Bookings must be cancelled ‘7 days’ in advance of your arrival date.
  • Deposits are non-refundable.
  • Please note that once a reservation has been made any changes (such as a reduction of days or changes of dates or change of room type) is deemed a cancellation of the original reservation and as such the deposit is forfeited – the application of it to the altered booking is entirely at our discretion. Changes such as additional days are not deemed cancellations and therefore if the accommodation is available the deposit is carried forward.
  • In the event of a no show or a cancellation with less than 7 days
    notice prior to the date of arrival, an amount equivalent to 100% of
    the total booking value will be charged. If you are concerned about the possibility of cancellation you are advised to take out Travel Insurance.
  • A deposit by Credit, Debit or Charge Card or PayPal is required. Cheques can also be accepted.
  • Bookings must be guaranteed by Credit, Debit or Charge Card.
  • At Weekends there is normally a requirement for a minimum of 2 nights
    stays. However please ask for availability of 1 night stays.
  • During August and New Year a minimum 3 Nights Stays is normally required.
  • Standard Check-in is from 3pm (15.00) and no later than 7pm (19.00) . At least 7 days prior to arrival we need to be notified of arrival time (about 2 hours time window)as we are not always at home. For pre-advised and unavoidable arrivals after 19.00 – arrangements can be put in place. For arrivals before 3pm (15.00) luggage can be stored.
  • Please note that for Saturdays/Sundays arrivals we may put in place SELF-CHECK arrangements: these will be notified to you once you have advised us of your arrival time.
  • Check out Monday to Friday is by 10.30am ~ Saturday and Sunday by 11.00am; an extended checkout may be available by arrangement.
  • Southside is a no – smoking house – both bedrooms and public areas
    and of course dining room. Thank you!
  • Children . We welcome children (accompanied by adults!) over the age of 8. Please note that we do not have family rooms.
  • Pets. Although we appreciate our animal friends – pets are not allowed
    at Southside. Sorry!